Privacy Policy & AI Use Policy
Effective Date: 19 September 2026
Website: www.sunsidebadighati.com
Property: Sunside Badighati Thanwala
Address: Sunside Badi Ghati Thanwala, Near Pushkar, India – 305026
Email: info@sunsidebadighati.com
At Sunside Badighati Thanwala (“Sunside”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website, www.sunsidebadighati.com.
This Privacy Policy explains what information we collect through our website, why we collect it, how we use it, and how we protect it. It also explains our use of artificial intelligence (AI), where applicable.
1. Information We Collect
When you use our Contact Us / Enquiry Form, we may collect the following information:
- Your name
- Your email address
- Your mobile/telephone number
- Subject of your enquiry
- Check-in date
- Check-out date
- Any message or additional information that you voluntarily provide
We collect this information so that we can respond to your enquiry and, where applicable, assist with your proposed stay at Sunside.
We do not ask you to provide unnecessary sensitive personal information through our general enquiry form.
2. How We Use Your Information
The information you provide may be used to:
- Respond to your enquiry
- Contact you regarding your proposed visit or stay
- Understand your requested check-in and check-out dates
- Provide information about Sunside
- Assist with accommodation or stay-related enquiries
- Communicate with you about your enquiry
- Maintain appropriate records of enquiries
- Improve our website and guest communication
- Protect the security and proper functioning of our website
- Comply with applicable legal requirements
We do not sell your personal information.
3. Contact Form
Information submitted through our Contact Us / Enquiry Form may be transmitted to Sunside by email or through the technical services used to operate the website.
The information is used primarily to respond to the enquiry submitted by you.
Please do not include passwords, payment-card details, government identification numbers, medical information, or other highly sensitive information in the message field unless specifically requested by Sunside through an appropriate and secure process.
4. Telephone, WhatsApp and Other Communication
Our website may provide options to contact Sunside by telephone, WhatsApp, email or other communication platforms.
If you choose to use an external communication service, the information you provide through that service may also be subject to the privacy policy and terms of that service provider.
5. Website Cookies
Our website may use cookies or similar technologies to help the website function properly and, where applicable, understand website usage and improve performance.
Cookies may be used for:
- Essential website functionality
- Remembering certain preferences
- Website security
- Website performance and analytics, where enabled
You may control cookies through your browser settings. Certain website functions may not work properly if essential cookies are disabled.
Where required by applicable law, appropriate consent will be obtained before using non-essential cookies.
6. Website Analytics and Technical Information
When you visit our website, certain basic technical information may be automatically processed by the website or its hosting and security services.
This may include information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
Such information may be used for website security, technical maintenance, performance monitoring and, where applicable, website analytics.
7. Sharing of Information
We may disclose or provide access to personal information where reasonably necessary to:
- Operate and maintain our website
- Respond to your enquiries
- Provide requested services
- Use website hosting, security, email or communication services
- Meet legal or regulatory requirements
- Protect our rights, property or website
Where third-party service providers process information on our behalf, we seek to use appropriate safeguards consistent with applicable requirements.
We do not sell personal information as a commercial product.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no transmission or storage of information over the Internet can be guaranteed to be completely secure.
9. How Long We Keep Your Information
We retain enquiry information for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records, resolving issues and complying with legal obligations.
When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.
10. Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, including requesting:
- Access to information held about you
- Correction of inaccurate information
- Deletion of personal information where applicable
- Withdrawal of consent where processing is based on consent
- Information regarding the processing of your personal information
- Assistance with a privacy-related complaint
To exercise an applicable privacy right or raise a privacy concern, please contact us using the details provided below.
11. AI Use Policy
Sunside may use artificial intelligence (AI) tools or AI-assisted technologies for legitimate business and website-related purposes.
AI may assist with activities such as:
- Creating or improving website content
- Preparing general responses to enquiries
- Improving customer communication
- Administrative and operational tasks
- Website content and service development
- Analysing general, non-sensitive website information
Protection of Personal Information
We aim to limit the personal information provided to AI systems to what is reasonably necessary for the particular purpose.
Visitors should avoid submitting sensitive or confidential information through any AI-powered feature unless specifically requested by Sunside through an appropriate process.
We do not intend to use personal information submitted through this website to train publicly available AI models without an appropriate legal basis or consent where required.
Where a third-party AI service is used, information processed by that service may be subject to the provider’s own terms and privacy policy.
AI-Generated Information
AI-assisted information may occasionally contain errors or omissions.
Information concerning availability, prices, reservations, check-in/check-out arrangements, cancellation terms or other important stay-related matters should be confirmed directly with Sunside.
AI does not replace human responsibility for final decisions concerning enquiries, bookings or guest services.
12. Children’s Privacy
Our website is intended for general audiences.
We do not knowingly seek unnecessary personal information from children through our website.
Where information relating to a child is required for a legitimate hospitality purpose, it should be provided by or with the involvement of a parent or lawful guardian, where appropriate.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
Sunside is not responsible for the privacy practices, content or security of websites operated by third parties. We encourage you to review the privacy policies of those websites before providing them with personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
15. Contact Us
For questions, requests or concerns relating to this Privacy Policy, personal information or our use of AI, please contact:
Sunside Badighati Thanwala
Sunside Badi Ghati Thanwala, Near Pushkar,
India – 305026
Email: info@sunsidebadighati.com
Website: www.sunsidebadighati.com
Last Updated: 19 September 2026